Wednesday, April 7, 2010

Smart May Be Cooking Something Customer Service-Related



Smart seems to be cooking something. Smart, on its Facebook fan page posted a poll today.

Here's the content:

Answer our poll question below from now until 11pm of April 15 and get a chance to win SMART premium items via raffle. Thanks!

option 1:Sure! Why not?
option 2:Yes, but with limitations and conditions.
option 3:Nope. I still prefer face-to-face agents.


It seems like they are doing something about customer service. They are already delivering customer support through Twitter (twitter.com/smartcares). But I wonder what they are planning this time..

Hmmm. What do you think?

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